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Refund policy:
We do our best to provide quality content and a unique learning experience with our online course on Importing from China. However, we understand that circumstances may arise that require you to request a refund. Please see our refund policy below:

Terms and eligibility:

Customers who meet the following requirements are able to request a refund:
The request must be submitted within 30 minutes of the date of purchase.
The customer has not completed more than 5% of the course content.
The customer has not violated our terms of service or engaged in any fraudulent activities.

• Recovery process:
  To apply for a refund, please contact our support team at [email protected]. We will review your request and respond to it in a timely manner. In the event that your refund request is approved, we will initiate the process to refund the money via the payment method that was used for the purchase.

Items that cannot be recovered:
Please note that some items are not refundable, including the following:
Any downloadable materials or resources available as part of the course.
Services or products purchased from third parties.

Chargebacks:
Initiating a chargeback process by your bank or credit card company without first contacting our customer support team may result in cancellation of course access.

Modifications:
We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting of the revised Policy on our website.

Please ensure that you fully understand our Privacy Policy and Refund Policy before registering for the online course. By continuing to use our Services, you agree to be bound by the terms and conditions set forth in these policies.